COVID-19 Information Archive

COVID-19 Information Archive

UK Government Charity Commission 

Guidance to help with running your charity during the coronavirus (COVID-19) outbreak.

Updated 22nd December 2020 | Read more here


Department of Media, Culture and Sport guidance on volunteering during COVID-19

Published 13th November 2020 | Read more here



Before considering all these steps, make sure that you are following the national guidelines of what you can and cannot do.

If you are looking to plan, we have compiled these pages working on information that was correct in early June 2020.  They are very much about getting your planning started and acknowledging the time it could take to consult with members, apply for funding and restructure sessions.

Here are some links and guides that we have found to support organisations as they return to delivering services.  Although the title or target audience for the guidance may not directly apply to your service, the advice and tips may be useful to consider as you could utilise the ideas in your work.  It has been compiled in good faith and will be updated when possible, cross-reference with another source for further clarity if you wish.

Always work with your venue or building management when planning your protection measures.  Do your own research and seek advice if you are unsure.


You will need to create a risk assessment of your use of the space, consider the building 'flow' and work out what measures and signage you may need to provide.  You can also explain and reflect the measures you have put in place through a specific policy.  You should collate all of your information in a safe working guide.

You can explore our Reopening Things To Think About page. Watch our guide to making a return to services video for users.

The Government has pulled together information for the safe use of multi-purpose facilities.

For the purposes of this guidance, the term 'member' is used for beneficiaries, service-users, clients etc.

If there is information on a particular topic that you can't find here or anything you think might be useful to other groups, contact Bryan

'New Normal' FAQs

Will we be able to all meet again before there is a way of controlling COVID-19?

Will we have to split our group and meet at different times?

How do we deal with splitting the group?

How do we pay for the group to meet at different times?

What hygiene measures can we put in place to keep everyone safe?

How will we social distance when we are restricted to the venue/room that we use?

Face Masks and Face Coverings

The World Health Organisation (WHO) Guidance - when and how to use masks

UK Government Face Coverings - when to wear one and how to make your own

BBC - a user's guide to face masks

Cleaning and Preparing Spaces

5 Steps to Working Safely - Some considerations for bringing people together to deliver services or activities.

Working Safely Guide - The Health and Safety Executive have gathered some advice on cleaning, social distancing and working practices.

Guidance for Non-Clinical Settings - A range of Government guides for different industries.

Planning and Restarting Sessions

NCVO Guides for Community Organisations - Guidance and resources during COVID-19.

Post COVID-19 Planning for Community Organisations - Questions which are relevant to think about or to offer a framework or checklist.

Recovery Self-Assessment Framework - Looking beyond recovery to redesign and reform – hoping to #BuildBackBetter. 

Communications and Temporary Lockdown - Keeping your people informed should changes need to be made.


Support for Community Groups / Organisations

There is a Warrington based multi-agency produced guide on the link below:


Organisational Challenges

There are many pressing challenges at the moment, this guidance discusses maintaining your organisation or 'business continuity.

There is a guide to insurance attached to the bottom of this page from Ladbrook Insurance.


Groups Working With Volunteers

Some resources to support any adaptations you may have had to undertake.


Safeguarding / DBS (Disclosure and Barring)

Temporary changes to ID checking guidelines are being made as a result of the coronavirus outbreak.

A Government factsheet designed to address specific concerns that people involved in supporting their community may have at this time.

Safeguarding Factsheet: Community Volunteers during COVID-19 Outbreak


Community Buildings

A range of resources for organisations that manage a community building.

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The Gateway, 89 Sankey Street, Warrington, WA1 1SR Tel: 01925 246880
Registered in England & Wales as a Registered Charity 1129343
and as Company Limited by Guarantee No:6805818

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