Enter and View Representative for Healthwatch Warrington

Role Type: Casual
Based: All of Warrington
Categories: Information and advice, Supporting people
Does this opportunity include close supervision / mentoring?: Yes
Does this opportunity require independent working?: No
Is this opportunity suitable for someone looking to participate / first-time volunteer?: Yes

What would I be doing?

Healthwatch is looking for volunteers to be part of a small team, observing health and social care services at the point of delivery.

The role involves speaking to patients/services users, carers, relatives/friends and staff about their experiences of the service. Examples of services include Residential Care Homes, GP Practices, and Inpatient Wards.

Following your visit, you will provide feedback to the Enter and View lead and contribute towards the production and publication of the report.
You will have the opportunity to work in collaboration with other organisations, when planning and undertaking Enter and View visits.

What skills do I need?

Good communication and observation skills. Have an understanding of confidentiality and be able to conduct yourself respectfully and appropriately, and be able to work as an effective member within the team.

About Healthwatch Warrington

We’re an independent organisation set up to champion the views of patients and social care users in Warrington, to make services better and improve health and wellbeing. We want to hear about your views, needs and experiences to help Warrington get the best possible health and care.

Recruitment and training details:

You will receive training on Enter and View visits and the role of the Authorised Representative. This includes an understanding of all the work carried out by Healthwatch Warrington, and will be carried out In-house at The Gateway, Sankey Street, Warrington WA1 1SR.

Is a DBS required? Yes
Are volunteer expenses covered? e.g. travel Yes

The Gateway, 89 Sankey Street, Warrington, WA1 1SR Tel: 01925 246880
Registered in England & Wales as a Registered Charity 1129343
and as Company Limited by Guarantee No:6805818

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