Christmas Period Services 2025

Mental Health Support

Local Crisis Support

Unless stated otherwise, most community-based peer-led mental health support services are closed from Monday 22^nd December until week commencing 5^th January 2026.

For any mental health support over the festive period, Warrington & Halton Support Hub is open every evening. Trained professionals can provide face-to-face, email and video calls for emotional, social and practical support to anyone. This service isn't just for people in urgent need of help or crisis and you can access this instead of A&E*

It's for anyone aged 18 and you can drop in, give us a call, send us an email, or have a professional refer you to the service.

*Please note: Warrington & Halton Support Hub is not suitable for people needing urgent medical attention (for example, after self-harm); for urgent medical care please attend the nearest A&E or call 999.

Website: Warrington & Halton Support Hub

Contact details: Phone: 07816 269 727      Email: [email protected]

Messages/emails can be left at anytime and will be picked up during opening hours

Warrington - Wednesday, Friday-Monday, 6pm-midnight - Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG

Widnes - Thursday, 6pm-9pm - Upton Community Centre, Hough Green Road, Widnes, WA8 4PF

Runcorn - Tuesday, 6pm-9pm - Community Centre, Village Square, Runcorn, WA7 2ST      

First Response Service – Call 111 option 2

This service is delivered by Cheshire and Wirral Partnership NHS. It replaces the Crisis Line 0800 number but is still the same mental health triage service operated by trained mental health professionals. Call 24/7

Website: www.cwp.nhs.uk/our-services/cheshire-west-chester/first-response

Happy Ok Sad

Local directory for mental health services and mental health support

Website: https://www.warrington.gov.uk/happy-ok-sad

National Support and Helplines

Samaritans: Emotional support to anyone in emotional distress, struggling to cope or at risk of suicide.

Telephone: 116 123 - Opening times: 24/7

Website: https://www.samaritans.org/

Campaign Against Living Miserably (CALM): Free, confidential, and anonymous helpline as well as a web chat service, offering help, advice, and information to anyone who is struggling or in crisis.

Telephone: 0800 58 58 58 - Opening times: 5pm – midnight, 7 days a week

Website: https://www.thecalmzone.net/

Shout: Shout is a free, confidential and 24/7 text messaging service for anyone in the UK who needs support.

Text the word ‘Shout’ to 85258.

Website: https://giveusashout.org/

Hub of Hope: Local, regional and national support services.

Website: https://hubofhope.co.uk/

Mind: National support service

Website: https://www.mind.org.uk/

Papyrus UK: Papyrus UK is a confidential support and advice service for anyone aged under 35 who is experiencing thoughts of suicide.

Telephone: 0800 068 41 41  -  Opening hours: 24/7

Website: https://www.papyrus-uk.org/

National Suicide Prevention Helpline UK: The National Suicide Prevention Helpline UK is a compassionate and understanding lifeline for those grappling with their mental wellbeing or thoughts of suicide.

Telephone: 0800 689 5652 - Opening times: 6pm – midnight, 7 days a week

Website: https://www.spuk.org.uk/

Switchboard: Switchboard is the national LGBTQIA+ support line and can discuss anything related to sexuality and gender identity. Phone operators all identify as LGBTIA+.

Telephone: 0800 0119 100 - Opening times: 10am – 10pm, 7 days a week

Website: https://switchboard.lgbt/

Telephone: 0800 11 11 - Opening times: 24 hours a day, 7 days a week

Website: https://www.childline.org.uk/

Warrington Youth Zone

Wednesday 24th December - Closes at 2pm

25th / 26th December - Closed

28th - 31st December - Normal hours

Thursday 1st January - Closed

Friday 2nd January - Re-open normal hours

Website with session times: Home - Warrington Youth Zone