Recruitment Policy

Recruitment Policy

Recruitment Policy


It is extremely important for Good Neighbours to recruit the most appropriate individuals as volunteers. This ensures that not only can vulnerable members of our community gain the maximum benefit from our service but also that volunteers enjoy their time with us and help support Good Neighbours aims and objectives.

Volunteer role descriptions The role descriptions featured on the Warrington Voluntary Action website (Good Neighbour Volunteer Roles | Warrington Voluntary Action ( and in this document highlights the main role and responsibilities of Good Neighbours volunteer. The description gives clear guidance regarding the skills and qualities needed, which is the first step of the recruitment process. The Good Neighbours team will consider each application, and will not discriminate in terms or age, race, gender or ability.

Advertising for volunteers

Our main method of advertising volunteers roles will be through the Warrington Voluntary Action’s volunteering page. We will also use our mailing lists and our social media channels.

Application form

All volunteer applicants complete a registration form with basic information, and the types of volunteering roles they are interested in. This is available through Warrington Voluntary Action’s website, or paper version by request.

Initial contact

The Good Neighbours team will call all applicants prior to any recruitment decisions being made. During the initial conversation, the project officers will:

· Explain more about Good Neighbours

· Clearly outline any training that volunteers must complete

· Discuss the DBS check

· Give the applicant an opportunity to talk about themselves and answer any questions the Good Neighbours team may have regarding experience, motives for volunteering etc.

· Offer more information if required.


Two references will be requested from individuals who are not related/partners of the volunteer. These will be character references offering us an insight into your competencies and attitudes.

Recruitment Decisions

Once we have received all of the relevant information about a volunteer, we will make an informed decision as to whether or not to accept the individual as a volunteer.

Post Recruitment

It is important that once a new volunteer has been recruited, we will provide the following support:

· Provide a rolling programme of relevant training to fully support and prepare you for your role.

· Ensure that new volunteers are made aware and sign up to Good Neighbours policies and procedures, best practice guidelines and any codes of conduct.

· Ensure that regular supervision is provided and any training needs are established and actioned.

· Conduct a 6 weekly review of the befriending/supporting relationship to ensure that both parties are happy and working well together.

The Gateway, 89 Sankey Street, Warrington, WA1 1SR Tel: 01925 246880
Registered in England & Wales as a Registered Charity 1129343
and as Company Limited by Guarantee No:6805818

WVA Website Footer